Inside Waste are pleased to welcome you to the 2021 Waste and Resource Recovery Awards.

While 2020 hs contained numerous challenges, the waste and resource recovery sector is continuing to build capacity, innovate, and influence governments and communities.

The leaders of the waste industry know that this sector does more than just provide an essential service to millions of people – it has the potential to be a driver of economic growth within Australia.

Read on to find out more about the finalists this evening, as well as our valued sponsors: ResourceCo.



The Waste Management and Resource Recovery Association of Australia is proud to be able to champion and recognise the efforts, innovation, and hard work of our essential waste and resource recovery industry through the WMRR and Inside Waste WARR Awards.

Now in its second year, the 2019 awards have an expanded scope, honouring and promoting outstanding projects in metropolitan, rural and regional areas, operational excellence, outstanding facilities, impressive young professionals and leaders, communication engagement success, and diverse and inclusive workplaces.

2019 will also showcase the outstanding women in WARR through the inaugural Woman of Waste Award, building on the success of WMRR’s Women of Waste series that is now held in Brisbane, Melbourne, Sydney, and Adelaide.

This year, the awards are bigger and better! We not only received an unprecedented number of nominations (88), the quality of nominees was impressive, which did not make it easy for our more than 30 expert and independent judges.

Competition was stiff across all categories and judges certainly put in the hard yards, reviewing and discussing nominations over a two-week period. To our esteemed judges, thank you. You have all done an amazing job.

2019 has been a challenging year to say the least, which makes events like these all the more important as it encourages our essential industry to strive ahead, to continue to innovate, and of course, it plays a part in educating and engaging community, government stakeholders, clients and the media, through the stories we tell about all nominations, including the winners and finalists.

Every nominee must be congratulated for their contribution to the industry. While there can only be one winner, we hope every nominee is proud of their success and achievements because we are.

Finally, to our awards sponsors – Re.Group, TOMRA Collection Solutions, Bingo Industries, Arcadis, A Prince Consulting (APC), and Veolia Australia and New Zealand – thank you for your support; it sends a strong message that industry can continue to go above and beyond.

2020 looks set to be an even bigger year but if the awards have shown us anything, it is that we have a resilient and innovative industry. We hope you enjoy the 2019 WMRR and Inside Waste WARR Awards and Gala Dinner.

The WARR Awards is the perfect occasion to showcase the best in the waste and resource recovery industry.

These awards highlight the organisations, councils and individuals that are truly making a difference in the waste sector. While we can’t change processes overnight, we can implement changes that will last a lifetime and that serve to improve the industry. It’s achievements like the ones highlighted tonight that help us move forward and shape a better future where materials are recovered and diverted from landfill; and where community, industry and government collaborate to make vital changes.

The waste sector is an exciting one. It’s an industry where technology plays an important role in helping us create a circular economy. It’s also an industry that heavily relies on community engagement. And although it can be tough to engage the public in waste programs or to motivate them to reuse and recycle, it’s rewarding when communities do engage.

This evening is a night of celebration. It is a time to put in perspective all the hard work that has been put into the industry.

On behalf of Prime Creative Media, I would like thank all the finalists for their hard work. I’d also like to thank Arcadis, Re.Group, APC, Bingo, TOMRA and Veolia for their support in sponsoring the awards.

It’s an honour to be putting on these Awards in partnership with WMRR, a highly regarded association that is making such a positive impact on this industry.

The Community Engagement Success of the Year Award is given to any private, not-for-profit, or government organisation that has rolled out programs/initiatives that have had measurable success in engaging and communicating with the community, resulting in positive outcomes for the industry.

Bega Valley Shire Council - FOGO Service

Bega Valley Shire Council’s goal is to maintain and enhance the environment while providing a better return to their community on investment in waste services. In order to deliver on their Waste Management and Resource Recovery Strategy, the council introduced a FOGO service to 13,000 residents. Council did extensive planning and communications in the lead-up to FOGO by providing information booths at all our libraries and tips. They also spoke to community groups such as garden clubs, Rotary, VIEW and Lions.

As a tourist destination, council also worked closely with accommodation managers to produce compendium flyers, fridge magnets and kitchen caddies to encourage correct usage of the service by holiday-makers.

Bega Valley Shire Council also premiered ‘The FOGOmentary’ – a 30-minute documentary featuring more than 50 local school children explaining what could go in the new bins. It featured Gardening Australia host Costa Georgiadis highlighting what needed to change. The FOGOmentary laid the foundation for an accompanying TV and social media campaign, featuring the region’s children and created energy, enthusiasm and excitement that helped lead the community through this change.

The success of the council is unparalleled: In the first week of FOGO starting they had one per cent contamination – some councils reported having up to 70 per cent. Since February 2019 until now they have been sitting at around 0.6 per cent contamination. Community engagement is also part of the success – Bega Valley Shire Council respond to every message received on their Facebook page, and answer every call made to their hotline.

City of Melville – Talking Trash the Melville Way

The City of Melville is a Local Government situated 8km south-west of Perth CBD in Western Australia. Spread over 5,000km they provide more than 200 products and services to over 100,000 residents all with different needs and requirements.

The City of Melville has invested heavily over the last 18 months in the way it engages and educates residents on all things waste. From rap waste videos, to gaming apps and interactive information sessions, they have changed the way they communicate and it has made a huge impact on not only diversion from landfill targets and contamination levels, but also reduced customer calls, complaints and confusion about what goes in what bin.

City of Melville spent many hours planning and investigating alternative, more appealing ways to enhance their residential engagement program which far exceeded results and buy in of the three-bin FOGO trial conducted two years ago to 7,000 households throughout Melville. The trial showed that council needed to move away from a corporate approach and create a grass roots, ground up approach to engage the community.

To help engage residents, City of Melville heavily communicated that it’s not a one size fits all system and their understanding that larger families and households have different needs. Rather than just offering the standard three-bin FOGO service, they made adjustments and provided free larger recycling bins as well as offering free general waste bin audits to those struggling with capacity issues. The general waste bin audits provided a great opportunity to provide personalised feedback to households to help them better sort their waste.

For the City-wide rollout, they found that many trial residents, now two years into FOGO, were avid supporters assisting other residents to use the new system by answering questions and moderating negative comments and even defending the City in its choice of rolling FOGO out City wide.

Return-It – Queensland Container Refund Scheme

Return-It and P&Cs QLD have helped maximize the benefits of the Queensland Container Refund Scheme (CRS), engaging with thousands of children across the state to explain a major new environmental initiative, and supporting the wider school community to generate new income to support the important work of their schools.

No other Not for Profit/Community Group in QLD has invested this level of funding directly into activities to evaluate and develop a sustainable way of participating in the Scheme. The P&Cs QLD CRS Pilot Program was set up to establish state schools as donation points. As the leading collection point provider in Queensland, Return-It partnered with Pilot schools in the P&Cs program. The onsite recycling model enabled students, parents and supporters of the local school community the opportunity to donate their containers as a fundraising activity to benefit their school.

In July 2019 following the success of the Pilot program, Return-It expanded the partnership with P&Cs QLD, enabling 30 schools to become Container Refund Points. Return-It developed standardized education material and manuals, and assumed responsibility for the costs of participation, thereby removing barriers that were preventing schools becoming major beneficiaries of the scheme.

In October 2019, using the findings from the Pilot, the program was expanded and offered to all QLD state schools. An innovative low risk model was launched where school P&Cs in conjunction with their Principal could elect to participate in a free on-site recycling program and be supported rather than having to “go it alone”.

The TOMRA Operational Excellence Award is given to an individual or team that has achieved demonstrable improvements in efficiency, best practice OHS, and impeccable records.

Albury City Council – Albury Waste Management Centre

The Albury Waste Management Centre, through innovation and drive, has succeeded in delivering real diversion to landfill. Albury City Council has been working consistently to enhance the landfill facility for its users, while increasing the life of the landfill. This has been done through significant investment in infrastructure and education and has seen significant reductions in tonnage to landfill, increased recycling, and the development of local circular economy opportunities within Albury.

To improve OHS for both residents and council workers, the council recently eliminated kerbside hard waste collection, instead providing all residents with vouchers to access the Albury Waste Management Centre to drop off their hard waste.

Council also designed several other features of the Waste Management Centre to enhance safety:

• A drive through recycling centre, using several lanes and a cage system to sort different materials. This provides a high level of safety to users and so far has seen zero injuries to workers; and
• A push pit to allow the general public to dispose of general waste, away from commercial trucks. Previously these facilities were combined, and the public were using a deep pit that was a safety hazard. Now, all waste is pushed onto a ground-level pit and then transferred by staff.

Cleanaway Waste Management – Hydrocarbon Division

Cleanaway’s Hydrocarbons division continues to achieve fantastic operational and safety results – leading a standard for the organisation across their key sites including Rutherford Refinery, Wetherill Park Refinery and Narangba.

One impressive example of operational efficiency in action is their hydrotreating catalyst reactors. A reduction in catalyst deactivation has resulted in operational run length improvement, with periods between shutdown extended from approximately six weeks to four months. This has also achieved a reduction in catalyst usage which on average would normally consume ~8.5 reactor beds per annum, that has now been reduced to ~4.5 on average.

Reconfiguring the operating philosophy has achieved more stable operation with the benefit of providing improved uptime, which is reflected in the reduction of shutdowns per annum from nine to three. The improvements have also delivered a significant reduction in repair and maintenance activities with the reduction in plant stoppages.

Additionally, the Cleanaway Hydrocarbons team were recently awarded an internal Best in Class Safety award for achieving a Total Recordable Injury Frequency Rate (TRIFR) of zero in Financial Year 2019.

A best practice example of Hydrocarbon’s strong safety focus is their emphasis on shutdown safety. They have refreshed pre-shut safety focus, including new training, work instructions and processes around isolations with lock out/tag out. Daily shutdown updates have significantly increased the visibility of work completed and safety awareness.

Shellharbour City Council – Dunmore Resource Recovery Centre

The Dunmore Resource Recovery Centre is a single structure comprised of multiple individual offerings that all meet the overall intent to minimise waste and recover resources. The site is expertly designed around the customer experience, with high contrast visuals and expert guidance supported by wide turning bays, no reverse requirements and concealed back of house areas enabling customers a safe and easy recycling experience that delivers on the promise.

As the customer enters the site, they are greeted by a reuse and repair expert that will review the incoming waste and where possible:

1. Give expert repair advice (avoid);
2. Accept donated goods for repair or resale (reduce);
3. Sell donated and repaired goods (reuse); and
4. Guide the customer through to the recycling centre (recycle).

The numbers support the new transfer stations achievement of the project objectives. Some key figures are: Reuse and Revolve Centre income up 115 per cent, Recycling volumes up 47 per cent, Including the FOGO facility (one part of the Dunmore Resource Recovery Centre) waste to landfill down by 3,500 tonnes! That’s 64kg per household per year. There have been no vehicle collisions or accidents, zero lost time injuries and no serious injuries to members of the public.

Sponsored by TOMRA Collection Solutions

TOMRA is a Norwegian Technology company, established in the seventies by two brothers, who invented the very first reverse vending machine in 1972. Now, with 82,000 systems in over 60 markets, TOMRA Collection Solutions are the world leader in reverse vending systems. Our machines accept, recognize and collect over 40 Billion empty drink containers worldwide
We are part of a larger Worldwide group that includes TOMRA Sorting (Food and Mining) and TOMRA Recycling.

In Australia TOMRA are in a Joint Venture in NSW – as TOMRA Cleanaway, who together are the Network Operator for the NSW government’s container deposit scheme Return and Earn. TOMRA also operate 10 modern depots in SE QLD and currently receive around 20% of all container volume as part of the Containers for Change scheme. We also have one TOMRA Recycling Centre in Darwin.

The Re.Group Outstanding WARR project award is given to a project that has delivered cost-effective and high-impact success in its targeted field.

Albury City Council – Halve Waste

As the one of the largest waste management centres in NSW, the Albury Waste Management Centre (AWMC) was facing imminent closure due to increasing amounts of waste being sent to the facility, and the subsequent estimate that the landfill would be full by 2020. In response to this threat, Albury City Council created the Halve Waste comprehensive education campaign, invested significantly in novel diversion infrastructure at AWMC and rolled out a three-bin FOGO system.

Together with the infrastructure investment the results speak for themselves:

• 44 per cent reduction in MSW buried at landfill;
• 35 per cent reduction in waste buried at landfill;
• 59 per cent of waste diverted on-site;
• 44,349T of organic waste diverted from landfill (kerbside bin);
• Contamination rate in the organic waste is close to 0.6 per cent, which is the one of the lowest in the state; and
• 22 per cent increase in organic waste tonnages since its inception in 2015, demonstrating residents have transitioned well with the changes and continue to improve as they become more familiar with the three bin system.

The success has been achieved through the dual community and infrastructure approach. The Halve Waste extensive education and support program included schools, businesses and broad community actions. Face to face sessions, tours, advertising on radio, TV and billboards, and extensive social media including Facebook and Twitter provide the all-encompassing engagement program. The range of campaigns changes yearly to focus on topical issues such as soft plastics, commercial food waste diversion and specific contamination issues as they arise.

East Arnhem Regional Council – “Cash for Containers” Depot

Located in the North-East corner of the Northern Territory and spanning coastlines from the Gulf of Carpentaria to the Arafura Sea, the East Arnhem Regional Council (EARC) is one of the most remote Local Government Areas in Australia. Litter is an ongoing issue around housing and on the streets evidenced by a 2018 Litter Hot Spot Audit recording a whopping 2098 pieces of litter in a single 10m x 10m area.

East Arnhem Regional Council recognised that the Northern Territory Container Deposit Scheme was an opportunity to address the litter issue in conjunction with achieving both social and economic benefit across its communities.

The cages were being used, emptied by local staff and the 10c refunds started trickling in to community accounts. It was decided that once a significant value of funds was received, the community could decide how best to spend these funds. The cages were deemed to be a success! However, the trickling refunds were just that – a trickle. A quick glance through any community street revealed many CDS eligible items were still being littered and our inaugural Litter Hotspot Audits in 2018 backed this up, with over 30% of littered waste being CDS eligible items in some areas.

In June 2019, East Arnhem Regional Council decided to trail the first ever “Cash for Containers” depot in Galiwin’ku, utilising the ‘Mobile Depot’ from Darwin, Envirobank. With less than two weeks of advertising and with the Depot operating for just five hours, Galiwin’ku recycled 12,817 containers! Injecting over $1,200 into this remote, island economy with a population of just over 2000 people. The streets were lined with kids, adults and grandparents with their bright yellow clean-up bags, picking up the valuable waste. Based on this success, EARC pursued approval from the NT EPA to become the Northern Territory’s only Local Government Container Deposit Scheme Mobile Depot.

Goulburn Valley Waste and Resource Recovery Group – Regional Environmental Risk Assessment and Action Planning for Unregulated Closed Landfills in the Goulburn Valley

A lack of sufficiently rigorous and complete guidance for historic ‘unregulated’ closed landfills led the Goulburn Valley Waste and Resource Recovery Group to undertake a regional project to understand their current state and plan for the better management of them into the future.

Workshops with each Council regarding their closed landfill sites were undertaken. The workshop included discussions of current strategic planning for each site, current and likely future budget allowances for planned rehabilitation and maintenance, PC-PAN sites current and planned expenditure and what, if any, supporting data and information is available for the landfill sites.

Without this project, legacy landfill sites would simply be not given management attention and potential risks posed by individual sites would not be recognised. Inevitably this will have resulted in increasing land use planning conflicts and potential impacts to human health and financial liability.

The project has delivered tools that enable site specific responses according to concise quick reference guides. The duty holder is able to engage with the Environment Protection Authority in a way that demonstrates a considered technical evidence base and ongoing monitoring that is informed by a risk based approach.

Sponsored by Re.Group

Re.Group is an Australian company focused on providing high quality services for recycling and the recovery of resources from the material society discards. We work across all urban waste streams, including ‘yellow bin’ kerbside recycling, ‘green bin’ organics processing, and recovering resources from the ‘red bin’ mixed waste stream. Our Return-It division is a major operator of container return points.

Re.Group adds value through innovation, with a culture of continuous improvement and a strong focus on maximising the quality of products recovered. Our vision is ‘a wasteless society, where all resources that become waste are reused and not disposed’.

The Outstanding WARR project award is given to a project that has delivered cost-effective and high-impact success in its targeted field.

Macquarie Capital – Avertas Energy Recovery Facility

Macquarie Capital and DIF through Avertas Energy are constructing Australia’s first energy recovery facility of its kind. This is consistent with the principles of the Circular Economy, as it will recover energy from residual waste that cannot otherwise be reused, reprocessed or recycled. Avertas Energy has a target of 100% landfill diversion to go to recycling or energy recovery and is currently in construction with COD expected October 2021.

Developing an energy recovery facility is one step towards reducing the amount of waste that gets sent to landfill each year and consequently a positive step towards the de-carbonization of Australia. As the energy recovery market in Australia is not yet developed, Macquarie Capital lead an extensive due diligence process to educate financiers on all aspects of the project, including the local waste market dynamics, complex grid connection process and the management of by-products.

Being a first, this project tackled challenges that no other projects would have encountered. One example is the development of an ash off-take market in Australia. Energy recovery plants typically have 20-25 per cent of mass left after incineration as an ash product. In Europe, this is widely reused as construction material – established businesses take, store and reuse this material as road sub-base. This is not present in Australia. Consequently, the sponsors worked closely with engineers and tested samples to ensure that this product was suitable for reuse in accordance with Australian requirements.

TOMRA Collection Solutions – Container Refund Point

With the introduction of a Container Refund Scheme (CRS) in Queensland on 1 November 2018, an objective of the Scheme was to provide a large number (307) of highly accessible Container Refund Points (CRP’s) to Queenslanders. Naturally, residents of Brisbane City had an expectation that they too would have easy access to the best recycling facilities the scheme had to offer.

However, the reality is that finding appropriately zoned commercial properties in an area like inner city Brisbane, that could accommodate the large format collection return point infrastructure TOMRA offers proved to be a significant challenge.

Despite this, TOMRA set a target of establishing a CRP within a 3km proximity to the Brisbane CBD & South Brisbane and was eventually successful in establishing a CRP at West End, only 2.4km from Brisbane City. This is the only full-service CRP within a 10km radius of the Brisbane CBD.

The facility offers residents a number of refund options, all of which are cash free:
• Digital payout, via the app myTOMRA;
• Retail vouchers, redeemable at Woolworths; and
• Donations to one of three charity partners.

Currently, the TOMRA CRP’s accept 21 per cent of all waste from QLD, despite only making up 4 per cent of the total CRP’s.

Waverley Council – Resource Recovery in Multi-Unit Dwellings

Waverley Council is the second most densely populated Local Government Area in Australia with more than 80 per cent of their population currently residing in Multi-Unit Dwellings (MUDs). MUDs have traditionally posed waste management challenges for local governments, with higher density properties typically experiencing higher than average contamination of recycling streams.

In order to address these attributes of poor recycling at MUDs, Waverley Council designed a Recycling Improvement Program, with the aim of providing appropriate infrastructure, bin allocation and educational resources and tools to residents in MUDs to enable them to sort their waste properly.

Council initially identified 20 priority MUDS to test the Recycling Improvement Program in a pilot round (which subsequently grew to 22 properties). For each property, the project officer engaged with the strata manager and identified a key resident contact for the property with whom to liaise and build an on-going relationship with the building’s residents.

The benefits of reducing contamination rates in kerbside bins included allowing for improved product quality delivered to Material Recovery Facilities and greater likelihood of those materials being recovered and made into new products. Additionally, Waverley Council has identified that through infrastructure improvements and effective education and engagement programs, it’s possible to increase recycling rates by 32 per cent.

The project has been so successful in reducing contamination in the recycling bins that Council plans to continue to implement the program to all MUDs containing in excess of 20 units in the Waverley Local Government Area.

The Arcadis Outstanding Facility Award is given to a new infrastructure project that commenced operating in 2019.

Cleanaway Waste Management – Erskine Park Transfer Station

Erskine Park Transfer Station’s (EPTS) planning phase was highly contentious due to community concerns about the potential impact from odour, noise and traffic on a historically sensitive industrial precinct. These concerns were addressed through extensive and proactive community consultation, along with evidence from experts providing clear visibility into all aspects of the proposal.

EPTS was delivered within budget, along with improved features and an expanded scope to optimise operations. All project phases were executed in a timely manner thanks to appropriate project governance, alignment of expectations and an internal change process.

The planning process took more than four years, which meant that financial viability could be assessed for multiple scenarios. The focus of the project was on the upcoming western Sydney growth corridor and is designed to provide long-term opportunities for servicing Cleanaway’s current NSW market.

Collaboration was an important aspect of the project, with individuals from different parts of the business coming together to brainstorm and test assumptions. The end result has produced a fundamentally strong business case to deliver long-term sustainability through resource recovery and waste diversion from landfill.

KTS Recycling – PEF Project

KTS Recycling (KTSR) began producing PEF, which resulted in a complete shift in philosophy, from a business that sorts, separates and landfills to a business that produces a quality alternative fuel product.

Challenges for the project has been the variance of material collected through the kerbside hard waste collection serviced by WM Waste Management. KTSR’s business had been built on extracting the various recyclable material presented at the kerbside, such as metals, cardboard, e-waste etc. with the residual being landfilled.

Glass, ceramics and other inert material had proved challenging from a contamination perspective. KTSR trialled several material classifiers, which improved the quality of PEF produced. KTSR resolved to purchase the Material Classifier as it limited the amount of inert making its way through to the final product.

KTSR now have the capacity to divert over 20,000 tonnes of waste from landfill to alternative fuel markets, and also look to develop local waste to energy markets. KTSR also hope to expand and look at other utilisation of waste in alternative ways – for example, looking to process tyres, cables and e-waste to gain more from their processes.

TOMRA Collection Solutions – TOMRA Recycling Centre, Coconut Grove NT

When first entering the Australian market in 2017, TOMRA Collection Solutions appointed its’ Australian based business partner as a Company Director and acquired his interests in an existing container deposit scheme depot in the NT. The collection depot in Coconut Grove NT offered a labour-intensive manual counting recycling solution that accepted beverage containers and issued a 10c per container cash refund in return.

In late 2018 it was decided to upgrade this depot and rebrand it to become a modern TOMRA Recycling Centre that offered fully automated container recognition and sorting via TOMRA’s state-of-the-art reverse vending machines.

The project was delivered under budget and on time. With a target “go-live” of 1 July 2019, being the beginning of the new financial year, the company was working to a tight timeframe. A detailed development and construction programme was developed and close working relationship between TOMRA and the contractor onsite ensured a smooth construction delivery and seamless transition to operations.

The site upgrade to a modern and automated TOMRA Recycling Centre provided connectivity to TOMRA’s real time reporting systems and financial management systems, resulting in astute and timely financial and operational reporting and management now occurring for the business. Weekly volume reporting for example enables the proactive management of preventative maintenance on the key processing equipment.

In addition, this same connectivity enabled visibility in real time between the new facility and TOMRA’s Service Centre in respect to the operational status of the reverse vending machines and bulk collection system. This connectivity ensures on-going remote technical support throughout the full operating hours of TOMRA Recycling Centre Coconut Grove – each and every day, despite the tyranny of distance between the NT centre and Head Office in Sydney.

Sponsored by Arcadis

Arcadis is a leading design and consultancy that has helped improve the quality of life in Australia for more than 75 years.

With 27,000 people in 70 countries worldwide, we partner with our clients to help define and deliver projects across Australia – from design engineering, to cost management, to environmental advisory. Our waste advisory team located in Sydney, Melbourne and Brisbane provides strategic advice and analysis to support government at all levels, the waste industry, investors and companies seeking solutions to their waste.

Our waste infrastructure services work across the full asset lifecycle, from options appraisal and due diligence through to development approval, procurement, concept design and independent advisor during the construction phase. Our team combines local knowledge and global best practice to help our clients deliver successful projects.

The BINGO Innovation Award is given to an individual or company that has implemented processes and practices or developed and/or rolled out technology and/or plant that have successfully closed the loop, creating a demonstrable circular economy.

Alex Fraser – Ammann High Recycled Technology (HRT) Asphalt Plant

Victoria’s resources shortage and recycling crisis demand urgent action. Driven to develop innovative solutions to serious problems, Alex Fraser Group found a way to address these growing issues simultaneously with the development of the state’s first sustainable materials supply hub.

Located in Melbourne’s western metropolitan region, Alex Fraser Laverton recently became home to a new Ammann High Recycled Technology (HRT) asphalt plant. The energy-efficient asphalt plant is capable of producing high-quality asphalt mixes, made almost entirely of recycled materials. Alex Fraser’s greenest asphalt mixes, like Glassphalt™, which includes recycled glass, and PolyPave™, which includes recycled plastics, are being produced here to supply a multitude of projects across the state.

Every year the onsite C&D recycling facility produces around one million of tonnes of roadbase, aggregates and RAP, while the company’s innovative glass recycling plant processes 200,000 tonnes or one billion bottles of problem glass into quality construction sand, perfectly suited to asphalt production. The glass plant recycles more than Victoria generates; capable of eliminating waste glass stockpiles and landfill.

The co-location of production facilities and the sustainable design of the hub eliminates the need for cartage, significantly reducing carbon emission and costs.

The loop is closed when these sustainable materials – aggregate, sand and asphalt – are sold from this revolutionary supply hub to Victorian infrastructure projects, ranging from municipal works to large scale infrastructure projects, such as the Western Roads Upgrade and Level Crossing Removal Projects.

Coca-Cola Amatil – Recycled PET Bottles

Coca-Cola Amatil is the first company to offer 100 per cent recycled PET packaging for both still beverages and carbonated beverages in Australia. It is only possible due to local innovation spearheaded by our small research and development ‘Futureworks’ packaging team based at Eastern Creek in Western Sydney.

Their commitment is that by 2020, seven out of 10 plastic bottles are made from recycled PET in Australia, putting Coca-Cola Amatil in a world-leading position compared to other beverage manufacturers around the globe. The innovation is supporting recycled plastic supply chains and demonstrating leadership to waste, recycling, and packaging industries around the world.

The company is the first to be able to produce fully carbonated beverages in bottles made from 100% rPET. The technology to achieve this was developed in mid-2019 by the Futureworks design team in Northmead, Sydney.

Additionally, Coca-Cola Amatil switched to 100% biodegradable and compostable paper straws, certified by the Forestry Stewardship Council, reducing the number of plastic straws in Australia by around 250,000 to date.

Coca-Cola Amatil’s recycling targets and initiatives are embedded in their Sustainability Framework, which is formally considered and approved each year by the Coca-Cola Amatil Board of Directors. Progress against the Framework is externally published in the company’s annual Sustainability Report. The company also report externally on sustainability outcomes in full-year and half-year results, which are lodged with the ASX and subject to review for accuracy by auditors and corporate regulators.

Integrated Recycling – Duratrack Recycled Plastic Railway Sleeper

Integrated Recycling (IR) is the developer and manufacturer of a range of recycled plastic products. In a continuation of the sustainable initiatives that are a part of IR’s DNA and to create the use of recycled plastic products on an industrial scale, IR has developed the Duratrack® recycled plastic railway sleeper, an Australian first technology.

The Duratrack® sleeper was developed to replace timber sleepers that have a relatively short life due the deteriorating effects of the natural environment on cut timber through rot; termites, fungus and splitting. The durable qualities of plastic enable the Duratrack® sleeper to have a design life of 50 years, at least triple that of timber sleepers.

IR’s overriding philosophy in developing the sleeper was “know the content, trust the product”. The performance characteristics needed for a recycled plastic railway sleeper determined the combination of recycled polymers used in the formulation coupled with the engineering required to build unique moulds in which the sleepers are made.

For every kilometer of Duratrack® sleepers installed (about 1,500 sleepers), approximately 54 tonnes of rigid and flexible recycled plastic and 10 tonnes of polystyrene will be used.

IR reuses plastics sourced principally from the Mildura region where IR is located that have served their primary purposes and become the inputs for the range of products IR makes, including the Duratrack® sleeper. IR uses agricultural films, pipes and drums from growers in the region; polystyrene is streamed separately for IR at the Mildura landfill and from retailers, farmers and industry. IR drives the circular economy in its region for the reuse of end of life plastics.

Sponsored by BINGO Industries

BINGO Industries is an ASX listed recycling and resource management company providing end-to-end solutions across the waste management supply chain including collections, processing, separation, recycling, manufacturing and disposal. BINGO prides itself on having an industry leading, independently verified average resource recovery rate and unrivalled visibility to the destination of your waste via our proprietary technology platform. BINGO delivers sustainable outcomes and solutions, with diversion from landfill at the core of our business. BINGO operates across metro and regional New South Wales and Victoria, servicing more than 18,000 customers

The Young Professional of the Year Award is given to an individual aged 35 years or younger, who has impressed their colleagues and counterparts with their contribution and impact to their organisation, and excellence in service.

Shellharbour City Council – Dunmore Resource Recovery Centre

Jake’s life at Haulaway started as a bin clean and prep boy, moving into workshop basic maintenance to learn the core of the business and gain an idea of each staff requirement. Since then, he has taken it upon himself to gain relationships with clients and maintain and enhance the services we provide our clients.

Jake has been Haulaway’s lead driver for the recent awarding of both the Westgate Tunnel Project and Cross Yarra Tunnels project. In addition he has negotiated and been awarded the majority of Melbourne’s infrastructure projects.

In his time at Haulaway, Jake has focused on improving services and technology in order to drive efficiency and deliver outstanding customer service. His relationship with clients and can do attitude has awarded Haulaway with substantial growth and stronger bonding with all clients, along with gaining the respect of more mature staff working under him.

Genevieve Daneel – Jacobs

Genevieve has been with Jacobs just over a year and has contributed significantly to the culture and quality of project delivery of the team. She has quickly moved from a support role to a project manager and client lead for multiple industry and government clients, and consistently provides support to junior team members, taking the time to train with patience and without judgement.

What sets Genevieve apart from her peers is her ability to think strategically about how to approach challenges whether from the perspective of a client or from the project team. She applies a systems thinking approach to look beyond the immediate scope, and see where possible efficiencies can be made.

Genevieve’s strengths lie in her ability to communicate with a range of stakeholders in both written and spoken form. Her strong report writing skills coupled with her ability to build rapport with clients has led to repeat work and excellent client feedback.

Genevieve is an advocate for young professionals, in particular supporting young women in the waste industry. In her role as deputy chair of the NSW Young Professionals (YPs) for WMRR, Genevieve has offered advice and introductions to industry experts for newcomers to the industry. Genevieve has dedicated countless hours to the YPs in supporting WMRR submissions, the development of the Energy from Waste Factsheet and co-leading the YP initiative to publish an article on a young professional in Inside Waste magazine.

Laura Yum – Golder

Laura is an integral member of the Golder Civil Design group within the Sydney office, functioning as a design coordinator and project manager for a range of projects across Australia.

A significant proportion of Laura’s responsibility is undertaking the role of lead Civil Designer for the Westconnex Stage 2 project, which involves the construction of a 4 level road intersection over the top of a former Municipal landfill within St Peters, Sydney. The landfill closure and intersection construction is part of a $5 billion dollar road project to improve transportation links for the west and southwest communities of Sydney, but also return a significant amount of green space to the local inner-city communities of St Peters and Alexandria.

Over the past 3 years, Laura’s rapid development has seen her progress from undertaking detailed civil design of the landfill closure infrastructure, to lead the final stages of design delivery and oversee the construction phase of the project, as it nears completion in 2020.

What sets Laura apart from her peers is her manner and the way she approaches tasks. Unassuming and self-assured, she handles the high pressure construction environment with aplomb. She communicates effectively with Construction directors, site auditors, co-workers and construction labourers, treating everyone as respected and valued equals. She knows how to get the best out of people.

While being across the detail she has the foresight to step back and consider the long term implications. This is evidenced by Laura’s approach to her career. She has recognized that changing nature of the waste management industry, so while being effective in the landfill management/closure space, she spends spare time building capability in the planning space, preparing Environmental Impact Statements for waste projects to diversify her skill-set.

The APC Woman of Waste Award recognises a woman in the industry who has driven change and continues to do so, leading to progress in breaking down barriers and creating new career prospects for the next generation.

Alison Price – SoilCyclers Pty Ltd

Alison is the founder and Managing Director of SoilCyclers. She started the business in 2009, with no industry experience. However, over the past 10 years, SoilCyclers has grown to become one of the biggest and most respected recycling businesses in southeast Queensland.

One of the biggest challenges has been that the company is ‘ahead of their time’. Soil amelioration is still thought of as something akin to the ‘dark arts’ and the use of soil science in the construction, waste and mining industries has been very limited up until recently. After ten years, SoilCyclers is finally starting to see their first real competitors. By aerating as well as mixing stockpiled materials in the one process, they are able to use aspects of the fields of soil chemistry and soil biology, a rare combination that is at the forefront of the soil science field and achieves phenomenal results for clients.

Alison is often asked if her business belongs to her father or husband, however she’s learnt to take this in her stride and now takes pleasure in turning around negative attitudes, impressing her clients with her technical knowledge and problem-solving skills.

Her internal focus has been on growing a team that can run the business without me, making SoilCyclers a great place to work for all staff (not just women) and on providing opportunities to entry level operators from diverse backgrounds. Female operators and managers have changed dynamics on-site for the better, with less confrontation and aggression in disagreements.

Alison stands by her personal motto: “What you can see, you can be”.

Jackie Garbutt – Return-It

Jackie is General Manager or Return-It Queensland, and as such has played a critical role in the roll out of the Queensland CRS over the last year. Return-It opened more than 100 container refund point sites on 1 November 2018, and since this time has continue to invest in refining its approach to providing a change to the way Queenslanders recycle. This includes working with a wide range of charities, social enterprises, and people from disadvantaged backgrounds.

Jackie has been central to the efforts of Return-It, and hence to the success of this major new initiative supporting community recycling across Queensland. Prior to Return-It, Jackie was also a co-founder of RDT Engineering, an Australian company that over the last 15 years has delivered more than 60 waste and recycling projects in Australia, NZ, the UK and Asia.

While Jackie has tended to avoid the limelight, she has been a driving force behind a range of projects that have made a significant contribution to the recovery of resources across Australia. Her leadership in the QLD CRS roll out has had a direct impact on thousands of Queensland customers, as well as a workforce of over 200 people that have become part of the sector due to this major new initiative.

Jackie is a hands-on leader, who directly coaches and mentors her team. For example, she is leading a program with all depot managers that helps them to define and achieve their own goals (including goals outside the scope of day-to-day business operations). In the space of a year, Jackie has inspired and supported dozens of females to enter the vibrant waste and resource recovery sector, and to contribute their skills to support the success of this new initiative, and the industry as a whole.

Krysten Banks – Resource Recovery Australia

Krysten Banks is the Manager of RRA MidCoast, and Employee Relations Manager for RRA National.

Krysten has been a driving force behind the development and integration of a community precinct at the Tuncurry Community Recycling Centre on the mid north coast of NSW.

Krysten oversees the three transfer stations, three tip shops, two landfills and the 26 staff that make up this portfolio. Drawn to the social enterprise model, Krysten first commenced at the site in 2010 and began to co-design the waste education, re-use and repair programs with the Council and local community. To this end, Krysten has been instrumental in securing funding, piloting, enabling participation, delivering and evaluating these critical community facing aspects of RRA MidCoast’s now multi-award-winning site.

Initiatives established include ‘Scraps to Soil’ organic recycling workshops, a ‘Green Bikes’ Repair program working with local volunteers and young people disengaging from school, an ‘Uplovers’ Upcycling Workshop series funded by the Ian Potter Foundation targeting socially isolated women (which was then integrated into the MidWaste suite of workshops across the region), and a ‘Plants for Purpose’ program engaging local people with a disability.

Krysten is a champion for diversity, and her site employs 40 per cent Aboriginal staff progressing their careers in the waste industry, 16 per cent women, and 75 per cent of all RRA MidCoast staff are recruited with barriers to employment.

Sponsored by A. Prince Consulting

A.Prince Consulting (APC) is a multi-disciplinary company offering practical ‘hands-on’ experience and expertise in all facets of waste management and resource recovery. We have a proven track record gained over 22 years.
We understand the economic, environmental and political drivers that make recycling work. We have designed and facilitated the introduction of recycling programs for households, workplaces, public places and special events. We have assisted public and private clients develop, monitor and evaluate plans, strategies, systems and performance against local, regional, State and National targets.

APC has a team of professionals with complementary skills to ensure that the objectives of any project can be met in a timely, cost effective and professional manner. Our team has been employed in local, state and federal government, industry and community sectors, both in Australia, Europe, Asia and the Pacific. We have delivered world best practice waste management strategies and resource recovery solutions throughout Australia.

Our Founder Anne Prince is extremely well connected and well respected across the globe and in addition to managing APC was the inaugural part time Chief Executive Officer of the Australian Council of Recyclers (ACOR), a position she held from 2002 – 2009. From 2009 – 2011 she was appointed to the Board of Zero Waste South Australia.

In 2010, Anne was voted by her peers and colleagues as Australia’s industry leader in the Waste and Resources category of the Waste Management and Environment Leaders List. In 2011 Anne was nominated in the Telstra Business Women’s Award program.

The WARR Workplace of the Year Award is given to any private, not-for-profit, or government organisation that has proven to achieve exceptionally high levels of workplace engagement through investment in its employees and initiatives that promote equality.

Alex Fraser

Alex Fraser is a values-driven organisation.

People are at the heart of their organisation. Alex Fraser have a fundamental concern for their people – they believe all injuries are preventable and that zero harm is the only acceptable goal. They support our people to make good decisions 100 per cent of the time.

Recently, Alex Fraser took a new approach to hiring female candidates, attracting passive candidates who weren’t actively looking for roles in the industry.

Hanson Southern Region and Alex Fraser secured new talent through their Woman Driving Transport Careers program through a partnership with Transport Women Australia Limited and Volvo Group Australia and Wodonga TAFE’s Transport Division DECA.

Alex Fraser and Hanson have 4000 employees and 1800 truck drivers, so the pipeline for drivers needs to be solid, particularly as the business grows and they add trucks to the transport fleets. They really had to understand what was changing in the transport driver marketplace.

Cleanaway Waste Management

Cleanaway is leading action to create a more inclusive and diverse workplace is through their recently launched Graduate Program. The Graduate Program is designed to create career pathways for recent graduates to join Cleanaway. The program will involve rotating placements offered in a number of different areas including engineering, science and supply chain/logistics. Graduates gain vital hands-on experience, as well as great insight into the overall Cleanaway organisation and the waste management industry as a whole. With strong supervision and mentorship, graduates will benefit from first-class training, which will benefit both Cleanaway and the graduates around further career opportunities.

The company also launched their Female Drivers campaign, with a film focusing on one of their leading drivers. The program has two aims:
1. To make females in the industry feel represented and heard; and
2. To attract new female driving talent to the company.

Cleanaway also has a number of policies that encourage diversity and equality:
• Diversity and Inclusion Policy Statement, and supporting processes aimed at creating a culture where employees understand that each individual is unique and that embracing diversity makes us more flexible, productive, creative and competitive;
• ‘Reflect’ Reconciliation Action Plan (RAP), a reflection of their commitment to building understanding and respect for Aboriginal and Torres Strait Islander culture including a focus on education, employment and community health and safety; and
• Gender inclusion – in FY2019, Cleanaway continued their focus on increasing female representation at senior levels with a particular emphasis on promoting from within, resulting in an increase of females in management roles to 20 per cent.

SUEZ Australia and New Zealand

At SUEZ, othe workforce is currently made up of five generations – each with different needs and expectations from the workplace. To address the complexity of this increasingly diverse workforce and ensure the viability of their organisation, SUEZ has implemented and led initiatives including: a Cultural Transformation program, a new parental leave policy to address inequality, a new employee engagement tool, and new recruitment and workplace councils and policies which foster modern diversity.

SUEZ’s inclusion policy priorities four key areas, with specific targets for: Women in Management, Aboriginal and Torres Strait Islander (ATSI) participation, Age Diversity and Employee Engagement.

To achieve these targets, SUEZ has established new recruitment and workplace policies including:
• A recruitment policy which aims to shortlist an equal amount of female and male candidates for roles;
• A parental leave policy that now caters to primary and secondary carers of all genders and relationship types;
• Flexible Work practices to help employees achieve the optimal balance between work and personal responsibilities; and
• ‘Diversity & Inclusion’ and ‘Women in SUEZ’ councils which meet monthly to advance the inclusion roadmap.

To support employees’ overall health and wellbeing, SUEZ also offers a free support program including counselling, wellbeing coaching and financial, legal and nutritional services for employees and their immediate family.

The Leader of the Year Award is given to any leader who holds a senior person (executive, manager, director, or equivalent) in a private, not-for-profit, or government organisation who has effectively shaped their business’ success, delivered financial growth, significantly and positively impacted the business’ culture, and championed the industry widely.

Adam Faulkner – Northern Adelaide Waste Management Authority

Since Adam joined NAWMA, he has grown the team from 47FTE’s to now in excess of 80FTE’s in a two-year period. In the same time period, Adam has overseen a growth in revenue of $8M. The MRF Council customer base has grown from three in 2017 to now some 28 councils, resulting in a doubling of tonnage throughput. Most importantly, Adam has secured medium to long-term secondary reprocessing contracts in Australia for fibre and plastics. Adam has integrated a new transfer station into operations, which has resulted in a $3M turnover uplift in operating revenue, while also continuing an ambitious capital improvement program at the MRF, which has attracted $1.75M in State Government infrastructure grant funding.

In 2018, Adam developed the 2018-2025 NAWMA Transformational Waste Management Strategy. Included in the KPI’s were to process 100 per cent of yellow top bin recyclables onshore by 2020, and have Councils purchase back 50 per cent in the form of sustainable procurement by 2023. Though Adam’s implementation of the Strategy, NAWMA is now over 80 per cent through their target for onshore processing, and Adam is currently finalising 3-5 year agreement’s with two NAWMA Constituent Councils to include glass and plastic in their low traffic road reseal programs commencing 2020. With these agreements in place, NAWMA will exceed its 50 per cent sustainable procurement KPI, while also future proofing the South Australian industry through glass reprocessing capability.

Additionally, Adam has restructured the Senior Leadership team and has recruited in a team that is not only highly skilled and capable, but also has a strong cultural and gender diversity.

David Clancy – Cleanaway Waste Management

David has a long history with Cleanaway and in the waste management industry. He spent 28 years with the Brambles Group, including 16 of those years as part of Cleanaway. He originally joined Cleanaway as Regional Manager in Bendigo, VIC before being promoted to the NSW General Manager role eight years ago.

David’s leadership has seen the extraordinary continued growth of the NSW business with revenues increasing by 30 per cent during the past 24 months.

In his role as General Manager of the Cleanaway NSW Solid Waste Services business David has championed targeted waste stream solutions to optimise landfill diversion and maximise the quality of material in a stream. He understood the inherit risks of the commingled system and challenges to its success and led alternatives that deliver more sustainable outcomes.

Specifically, David was one of the architects in the development and subsequent implementation of the Container Deposit Scheme. He provided critical insights through the scoping and policy development phase; led the tender and contract negotiations engaging a range of stakeholders including government and EPA, joint venture partners and community; and successfully managed the deployment of assets for Cleanaway within a challenging timeline and overcoming a range of complications.

David also oversaw the opening of Cleanaway’s first putrescible transfer station at Erskine Park, which provides an important solution for commercial waste. Erskine Park Transfer Station and the Cleanaway ResourceCo Resource Recovery Facility offer a comprehensive solution for the waste profile in a growing western Sydney.

Matt Genever – Sustainability Victoria

There has been significant change in the Victorian waste and resource recovery industry over the last 12 months. As a result, Sustainability Victoria (SV) has had to respond rapidly to these challenges. Matt has led his team to provide rapid program responses to support councils and recycling businesses across the state, including bringing newly announced funding to the market quickly, while still maintaining good governance and transparency.

Perhaps the greatest shift was to provide support across Victorian Government. Typically, a good deal of SVs activity would be outwardly facing, working closely with local government and industry. However, Matt and his team have had to pivot to play a strong advisory role across all levels of the Victorian Government, ensuring trusted information and advice is supporting decision-making. Matt has used dedicated “sprint” teams to jump on and off key government pieces of work.

Matt has focused investment in the areas of the market that are most needed, particularly market development for new recycled products and materials, and driving government procurement to ensure the sector has strong demand for their products.

Since joining SV 15 months ago, Matt has overseen significant growth in SVs waste and resource recovery business, including:
• 50 per cent increase in FTE;
• Some $60 million in new program funding; and
• Largest ever range of infrastructure funding projects, of which there are currently 190 across every part of Victoria, ranging from e-waste and organics to Australia’s most innovative and ambitious plastics recycling facility at Advanced Circular Polymers (ACP) in Somerton.

Matt believes building a team of future leaders is absolutely essential for the Victorian waste and resource recovery sector. Under Matt’s leadership, group engagement scores have risen above 80 per cent (against SV target of 72 per cent) and Matt is very proud to have better than 50 per cent representation of woman at all levels in the group, including management.

Sponsored by Veolia

Veolia group is the global leader in optimised resource management. With over 170,000 employees worldwide, the Group designs and provides water, waste and energy management solutions that contribute to the sustainable development of communities and industries. Through its three complementary business activities, Veolia helps to develop access to resources, preserve available resources, and to replenish them.

Veolia Australia and New Zealand is the region’s only environmental solutions organisation with specific capabilities across water and wastewater treatment, energy management, waste and resource recovery services, industrial cleaning and facilities maintenance services. Veolia employs over 4000 employees and operates across more than 120 locations within the region. For more information about Veolia, please visit:

Thank you to all the judges who volunteered their time to review all submissions.

Anne Prince, A.Prince Consulting
Bettina Zimmerman, GHD
Cate Turner, Sustainability Victoria
Garth Lamb, Re.Group
Geoff Webster, Waste and Management Services
Georgina Davies, Queensland Farmers Federation
Graham Knowles, iQRenew
Henry Anning, ResourceCo
Jason Sweeney, Boral
Jodi Wright, Cleanaway
Kathy MacInnes, Ricardo
Kelvin Davies, Nextek
Kim Glassborow, G&B Lawyers
Kirstin Coote, City of Melbourne
Libby Eustance, WMRC
Marina Wagner, Sustainable Solutions
Mark Rawson, Rawtec
Mark Taylor, Veolia
Matthew McCarthy, Townsville City Council
Miranda Ransome, Specialised Waste Treatment Services
Nick Cowman, Enviropacific Services
Pam Allan, former Shadow Environment Minister
Paul Haslam, SUEZ
Phil Carbins, SUEZ
Rebecca Brown, WALGA
Richard Collins, Arcadis
Ron Wainberg, MRA Consulting
Ros Dent, BINGO Industries
Shaun Rainford, Arup
Terry Martin, Brandown
Tiana Nairn, SA EPA
Tim Youe, SMRC
Vanessa Seaton, Veolia